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Returns & Exchanges

MeetShaper Customer Care

Cancellation
  • There is no fee for cancellations on orders placed within 12
  • Any cancellation for orders placed on our website over 12 hours will incur a 15% handling fee.
     We’ll happily allow returns and exchanges for items in their original condition when:
  • The item you purchased did not fit
  • The item you purchased is defective
  • The item you purchased is incomplete
  • The item you purchased is incorrect
Returns
  • 7 days Free Return. If your purchase isn't the right fit for you, you have 7days to submit a return request after signing.
  • If there’s something else wrong with your order, please feel free to let us know, we will and be certain to deal with it appropriately to give you a pleasant purchasing experience.
  • Shipping fee will not be included in the refund if you are returning because you don’t like or the items isn’t fit for you.
  • If you received the wrong/broken items, we will refund the full amount.

     Please do not return anything without letting us know first!

Exchange

  • 15 days Free Exchange. If your purchase isn't the right fit for you, you have 15 days to submit a exchange request after signing.
  • You have to return the items and paid for the shipping fee of the exchange if you don’t like or the items isn’t fit for you.
  • It’s free for you to exchange items if you received the wrong/broken items.

 

Contact us if you need help:

Email: support@meetshaper.com